Email marketing services

Email marketing services

Certified email

Send certified emails with Acumbamail

Certified email

The service of Certified Email from Acumbamail It allows you to send emails and obtain a signed certificate indicating the delivery status. This way you can check all associated events, from the moment of sending to delivery and any errors.

Certified email
Make delivery

Make delivery

To send a certified email, you need to have certified email credits. The email is sent through the sendCertifiedEmail API endpoint, and you can use an SMTP template or directly include your HTML in the body field.

Check the shipment status

Check the shipment status

Once the shipment has been sent, you can check its status at any time. Please note that this status may change in the following days. After 15 days, the shipment is considered complete and will not be subject to further changes.

Get the certificate

Get the certificate

In the menu corresponding to your shipment, you will find the option “Download the certificate”. The document signed by Acumbamail will include:

  • In a successful transmission: transmission details, source IP, destination server IP, opening IP (if applicable), and the times of each event.

  • In case of delivery error (Soft or Hard Bounce): the sender's IP address, the destination server's IP address, and the error message returned by the receiving server.

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FAQs about certified emails
  • What is a certified email in Acumbamail?

    It is an email sent through our platform that generates a certificate signed by Acumbamail, indicating the status of the shipment and related technical details.

  • You must have certified email credits. Sending is done to via the sendCertifiedEmail API endpoint, and you can use an SMTP template or your own HTML.

  • After submitting your order, you can check its status on the dashboard. Remember that the status may change in the following days. After 15 days, the status is considered final and will not be modified.

    • In a successful transmission: transmission data, sender's IP address, receiver's server IP address, opening IP address (if any), and the time of each event.

    • In case of error (Soft or Hard Bounce): the sender's IP address, the destination server's IP address, and the error message returned by the server.

  • In the menu of each shipment you will find the option “Download the certificate”.

  • Consulta nuestras tarifas y activa el envío de emails certificados desde Acumbamail.

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